Policies

 
 
 
Policies
We accept most insurance providers:

  • Rocky Mountain Health Plans
    Please note that we no longer accept RMHP Medicare Advantage plans. We will continue to take Rocky Mountain Health plans commercial and Medicaid.
  • BCBS
  • Aetna
  • Cofinity
  • United Health Care
  • Great West
  • Cigna
  • PHCS/Multiplan
  • UMR
  • Tricare
  • Coventry/First Health
  • Colorado Child Health Plan (CCHP)
  • Medicare
  • Medicaid
 
Western Medical Associates' policies are as follows:
 
No-Show / Cancellation
It is the policy of all Western Medical Providers to encourage patients to arrive and receive care at their scheduled arrival time or to give appropriate notice of cancellation to allow other patients to receive timely care.

If you are unable to make your scheduled arrival time, we request that you notify us as soon as possible, but no later than 24 hours prior to your scheduled arrival time. Additionally, we request that you arrive at your scheduled arrival time.

If three (3) or more appointments are missed, Western Medical Associates reserves the right to terminate our relationship with you.

Self-Pay
If you do not have insurance or are receiving a non-covered service, it is our policy to collect a $50.00 deposit prior to your appointment. It is important to note that we offer a 20% discount if you pay the remainder of your balance at the end of your appointment when you check out.

Insurance
We participate in most insurance plans, including Medicare. If you are insured by a plan we do business with, but don’t have an up-to-date insurance card, payment in full for each visit is required until we can verify your coverage. Knowing your insurance benefits is your responsibility. Please contact your insurance company with any questions you may have regarding your coverage.

Co-Payments
All co-payments must be paid at the time of service. This arrangement is part of your contract with your insurance company. Failure on our part to collect co-payments from patients can be considered fraud. Please help us in upholding the law by paying your co-payment at each visit. Failure to provide co-payment at the time of service can result in your appointment being rescheduled.

Proof of Insurance
All patients must complete our patient information form before seeing the provider. We must obtain a copy of your driver’s license and current valid insurance to provide proof of insurance. If you fail to provide us with the correct insurance information in a timely manner, you may be responsible for the balance of a claim.